Panbit LLC Privacy Policy
Effective Date: The date on which you accept this Privacy Policy and create an account on Panbit.
Panbit LLC ("Panbit," "we," "our," or "us") is committed to protecting your privacy and ensuring transparency in how we handle your personal data. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with PIPEDA (Canada), GDPR (European Union), CCPA (California), COPPA (United States), LGPD (Brazil), Australia’s Privacy Act, and POPIA (South Africa).
1. Intended Audience
Panbit is intended for a general audience and is not directed at children under the age of 13. We do not knowingly collect personal data from children under 13 in the United States without obtaining verifiable parental consent, in compliance with the Children’s Online Privacy Protection Act (COPPA). If we discover that we have inadvertently collected personal data from a child under 13 without parental consent, we will delete such data immediately. By using Panbit, you confirm that you are at least 13 years of age or older.
2. Information We Collect
We collect the following personal information, either directly from you or automatically when you use our services:
Identifiers: Name, email address, phone number.
Financial Information: Bank information, payment details.
Usage Data: Information on how you use our app, including habits and preferences.
Device Information: Device type, IP address, browser type, and location data.
If you are under 13 and located in the United States, we comply with COPPA and will not collect personal information without parental consent.
3. How We Use Your Information
We use your personal information to:
Provide, operate, and improve our services.
Process payments and manage your account.
Send notifications about service updates or important communications.
Conduct internal analytics and research to improve our offerings.
Comply with legal obligations.
We do not sell, trade, or rent your personal information unless you provide explicit consent, in compliance with GDPR, CCPA, and other relevant regulations. If we decide to sell user data in the future, we will notify users and give them the right to opt out.
4. Legal Basis for Processing Your Data (GDPR)
Under the GDPR, we process your personal data based on the following legal grounds:
Consent: When you have provided explicit consent.
Contractual necessity: When processing is necessary to provide our services.
Legal obligation: When we are required to comply with a legal or regulatory obligation.
Legitimate interests: For fraud prevention, internal analytics, and marketing (when appropriate).
5. User Rights (PIPEDA, GDPR, CCPA, LGPD, POPIA, Australia’s Privacy Act)
You have the following rights concerning your personal data:
Under PIPEDA and GDPR:
Access: You can request access to your personal data.
Rectification: You have the right to request the correction of inaccurate or incomplete data.
Erasure: You can request the deletion of your personal data.
Data Portability: You can request to transfer your data to another service.
Withdraw Consent: You can withdraw your consent at any time.
Under CCPA:
Right to Know: You can request information about the personal data we collect, how we use it, and whether we disclose it to third parties.
Right to Delete: You can request that we delete your personal data, subject to certain exceptions.
Right to Opt-Out of Sale: You have the right to opt-out of the sale of your personal data.
Under LGPD, POPIA, and Australia’s Privacy Act:
You have rights similar to GDPR and CCPA, including the right to access, correct, delete, or object to the processing of your data.
To exercise your rights, please contact us at support@panbitllc.com
6. Data Protection Officer (DPO)
Under the GDPR, Panbit is not required to appoint a Data Protection Officer (DPO) because we do not process large-scale sensitive personal data or engage in large-scale monitoring of individuals. However, if you have any questions or concerns regarding your personal data or our data protection practices, you can contact our Data Protection Team at support@panbitllc.com
7. Data Security
We implement industry-standard security measures to protect your personal information, including:
Encryption: Personal data is encrypted both in transit and at rest using industry-standard encryption protocols.
Pseudonymization: Where possible, we pseudonymize personal data to enhance protection.
Access Control: Only authorized personnel have access to your data, and all access is logged and monitored.
Data Minimization: We collect only the data necessary for the purposes outlined in this Privacy Policy.
Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once a user deletes their Panbit account and their final payment has been processed, all personal data, including banking information, will be deleted. After the applicable retention period, we securely delete or anonymize your personal data.
9. International Data Transfers (GDPR, PIPEDA, LGPD, POPIA)
If you are located outside the United States, your personal information may be transferred to, stored, or processed in countries that may not have the same data protection laws as your home country, including the United States. However, we ensure that appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
For transfers outside of the European Economic Area (EEA), we rely on the following safeguards:
Standard Contractual Clauses (SCCs) approved by the European Commission, which ensure that your data is protected with the same level of security as it would be within the EEA.
Where applicable, Binding Corporate Rules (BCRs) within our company group to maintain a high level of data protection.
For transfers to countries with an adequacy decision by the European Commission, we rely on that decision as confirmation that the country provides an adequate level of protection.
In limited cases, we may rely on your explicit consent to transfer your data.
If you would like more information about the specific safeguards we use, please contact us at support@panbitllc.com
10. Cookies and Tracking Technologies
We use essential cookies only, which are necessary for the operation of our services and cannot be disabled. These cookies are used strictly to provide the functionality of the app and do not track users for marketing or analytics purposes.
Example of Essential Cookies:
Authentication Cookies: Help authenticate users and maintain sessions.
Since we only use essential cookies, there is no need for a separate cookie consent mechanism, as these are required for the app’s operation and do not require explicit opt-in consent under GDPR and similar laws.
11. Children’s Privacy (COPPA Compliance)
As stated earlier, Panbit is intended for a general audience and is not directed toward children under 13. We do not knowingly collect personal data from children under 13 in the United States without parental consent. If we become aware that a child under 13 has provided us with personal information without consent, we will delete it immediately.
12. Disclosure of Your Information
We may share your personal information with:
Service Providers: Companies that assist us with payment processing, analytics, or customer support.
Legal Authorities: If required by law or necessary to protect our rights or users.
Third Parties: Only with your explicit consent or if we decide to sell user data in the future. Users will be notified and given the opportunity to opt out before such a sale occurs.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and significant changes will be communicated via email or in-app notifications.
14. Contact Us
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact us at:
support@panbitllc.com
By using Panbit, you acknowledge that you have read, understood, and agree to this Privacy Policy.